This session advocates for a people-first approach to real estate strategy, emphasising balance over rigid return-to-office mandates. Suggesting that each organisation is a unique "society" with its own culture and values, this discussion will explore how to craft flexible, inclusive workplaces that meet business needs without compromising employee well-being. Attendees will hear how aligning real estate decisions with organisational values fosters engagement, supports diversity and inclusion (D&I), and optimises space for purposeful, in-person work activities.

Join this high-energy session to explore practical, high-impact techniques for embedding DEI (Diversity, Equity, and Inclusion) into the core of your organisation. Discover essential tools for fostering a culture where every individual feels valued and empowered to excel, while top talent thrives in an inclusive environment. Packed with actionable insights and bold ideas, this session will leave you confident and equipped to inspire your teams, champion inclusivity, and create a workplace that celebrates belonging at every level.

This session draws intriguing parallels between ostrich behaviour and leadership, using real-world case studies to highlight the consequences of avoidance and offering actionable lessons focused on courage, transparency, and proactive problem-solving. Attendees will explore how to foster adaptive skills like resilience and emotional intelligence while embedding leadership into organisational culture to inspire accountability and ownership at all levels. Additionally, the session examines the evolving role of Facilities Management (FM) in shaping sustainable and socially responsible workplaces, highlighting how leaders in FM can drive innovation, measure ROI, and embrace AI-driven tools to adapt to future challenges and opportunities.

With a growing movement from large corporations to denounce their DEI practices we ask; is Diversity, Equity, and Inclusion in Facilities Management a driving force for change or an initiative past its prime? In this bold discussion, we explore whether DEI has lost its momentum in the FM and property sectors. Is it still a priority, or has it been overshadowed by shifting agendas and budget cuts? This session doesn’t shy away from controversy—uncover the truth behind the rhetoric, question the status quo, and hear from voices across the industry. Join us to challenge assumptions and debate whether DEI in FM is thriving, struggling, or in need of a complete reinvention.

Disconnected systems are a significant inconvenience, hindering both productivity and user satisfaction. The panel will share some of their strategies for unifying diverse technologies, enabling them to communicate effectively for a better user experience, increased efficiency, and actionable insights. Discover how to build a truly connected workplace that drives innovation and supports seamless collaboration.

Is the Facilities Management industry’s Net Zero ambition a game-changing goal or an illusion? This unmissable session cuts through the greenwashing to explore whether the sector is truly on track to deliver sustainable results. Are we tackling emissions head-on, or are we outsourcing the problem? How do bold targets align with the reality of operations on the ground? With open and honest debate, we’ll expose the challenges, discuss practical solutions, and ask if the industry is setting itself up for success—or failure. Come prepared to question everything you thought you knew about FM and Net Zero.